A 99.9% Server Uptime
Our cloud hosting system is based on a dependable, high–end hardware architecture and a heavily customized Linux version. So, regardless of what your site is, or how many visitors you have, or even in case there’s a DoS assault, our web hosting servers will remain up and your web sites will remain accessible online.
Our cloud hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you want to offer a high–performance web hosting service, you can hardly depend on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure the best possible connection speed with the outside world.
And thanks to this, no matter which data centers you pick: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you cannot feel really secure. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or if you have to get an even more robust web hosting solution, such as a VPS hosting or even a Linux dedicated hosting services – we will give you your money back in full, without hidden costs or repayment charges.
24/7 Technical Support
We’ve punctiliously handpicked each single member of our 24x7 support staff to make certain that we can offer you the best possible tech support service you can get. Each of our customer service technicians has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. What’s more, they’re at your disposal 24–7–365 – you’ll be able to reach them whenever you want and they will reply to you as quickly as possible.
Their average support ticket response time is less than twenty minutes, whilst with many other hosting firms you are forced to wait for days. Moreover, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to in less than sixty minutes.