Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is qualified to instantly address all of our cloud hosting users’ queries and advice requests. Through our ticket system, it is also possible to share your question and a support staff fellow member will likely go back to you within maximum 1 hour. In actual fact, practice proves that the typical solution period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is offered by a team of licensed specialists who are ready to respond to your questions promptly. You are able to speak with the technical support crew by opening a help and support ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you can also call us on the telephone or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish assistance while operating within the Control Panel, you’ll be able to always click the Help button and see your concern in the group of articles or blog posts that will came up. We have also turned almost all the posts into video tutorials. The catalogue of training videos will show up if you click the Videos option located on the top right.