Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Warranty

  • Our group of specialists will do their best to answer to your support enquiries in about 1 hour. If, however, the trouble you have come across needs help from the Administrators’ =Team,= we’ll address the ticket to the technician in charge and will submit a note to let you know.

  • Top quality support service
  • Expert Technical Support Service

  • We provide you with 24/7 client help and support by using a super–fast ticketing system incorporated into your Control Panel. You’ll be able to contact us anytime about any of the packages that come pre–configured on the virtual server, such as the selected Linux OS version, the server management panel and our custom designed Web Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each section of the Web Hosting Control Panel that comes absolutely free with your VPS offers you an inbuilt articles base. One can find a bunch of thorough how to articles and a selection of step–by–step video classes that show all the important web site maintenance jobs. You can view them by pressing the Help or Video buttons in the right part of each Control Panel section.