Q: What does the web site migration service consist of? Will my site be safe?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll move your web site(s) to our top–tier cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can result in lost info and undesired network downtime. This is why we will perform all that for you for free!We have highly trained administrators whose sole task is to make sure that your site works precisely as it did on your previous web hosting platform. Our administrators are experts in transferring custom–made web sites, as well as web sites that are based upon famous apps like Joomla™ and WordPress.
Q: Web site migration sounds like a lot of work. How much time does it take?
A: There are a lot of aspects to take into account – the total amount of web files, the size of the database, the complexity of the web site itself and the present workload of our website migration experts, etc. Having said that, we do try to implement all web site migrations in a 48–hour window. Smaller websites are migrated faster – usually in under 24 hours.
Q: Do you require anything from me before you begin moving my website?
A: Yes. We will require the name of the site that you wish us to transfer. We’ll also require a means to log in to your current web hosting account so that we can get the files associated with your site.
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: Will there be any downtime for my web site?
A: No. Your site will stay available online during the migration. Once everything is done on our end, we’ll notify you so that you can preview it and check for problems. If everything’s alright, all you will have to do is update your domain name’s DNS records.
Q: Will my present hosting provider need to do anything?
A: While we migrate your web content, your hosting provider will not be aware of the migration at all. We will not touch base with them in any way.
Q: Does it matter what platform my present provider is using?
A: Yes. We support all traditional Linux–powered web hosting platforms. We don’t support Windows–based hosting platforms, since we do not offer Windows hosting services ourselves.We also don’t support proprietary website creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.